In the search box, type administrative tools, and then click Administrative Tools.ī. Open Administrative Tools by clicking the Start button, and then clicking Control Panel. To restart the Print Spooler service, you must be logged on as an administrator, to perform these steps:Ī. Do save your work and restart the computer: You may also check this link for resolution to the issue:Īlso for the spooler service you can also try restarting the spooler service. You may refer to the below link and use the printer troubleshooter and check if it resolves any issues : Thanks Dell RockStar Microsoft MVP April 1, 2012 If you find this helpful, please mark it. Click Vote As Helpful on the left for those whom helped. PLEASE help others by letting us know if something fixes your issue. With Windows 7, I found that installing the Vista software/drivers in the compatibility mode works well. I would take these back to the place of purchase for a replacement. It's possible to get a Dell Series 9 ink cartridge with a bad sensor. Article on refilling Dell ink cartridges.ĭell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Photo cartridge = black side(left side) color cartridge = color side(right side)ĭell Series 9 ink cartridges have a sensor in them that cannot be reset. Now close the printer and it will print an alignment page.īlack cartridge = black side(left side) color cartridge = color side(right side) I would then take out the color Dell Series 9 ink cartridge and reseat it. Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. Now try going to Staples or Walmart and purchasing Dell Series 9 ink cartridges.

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